Terms of Service

Rules for using the service

Effective date: June 11, 2026

These Terms of Service (the "Terms") are a binding legal agreement between you and Doogo Research, Inc. Please read them carefully. They include important provisions that affect your legal rights, including a binding arbitration agreement and class-action waiver in Section 29, an assumption of risk and release for attending in-person events in Section 18, and a limitation of our liability in Section 27.

1. Agreement to These Terms

Doogo Research, Inc., a Delaware corporation with its principal place of business at 2451 Crystal Dr, 6th Floor, Arlington, VA 22202, United States ("Doogo," "we," "us," or "our"), operates Doogo, a service for discovering local events and forming community in real life in DC, Maryland, and Virginia, available as "Doogo Social" in the Apple App Store and on Google Play (the "App"), and the website at www.doogo.app (together with the App and all related features, the "Service").

By creating an account, redeeming an invite code, joining our waitlist, or otherwise accessing or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference. Our Copyright and DMCA Policy, any community guidelines or other rules we may post, and the additional app-store terms in Section 30 are also part of these Terms. If you do not agree to these Terms, do not use the Service.

2. Eligibility and Age Requirement

The Service is intended only for individuals who are at least 18 years old. By using the Service, you represent and warrant that you are at least 18, that you have the legal capacity to enter into a binding contract, and that you are not barred from using the Service under the laws of the United States or any other applicable jurisdiction. This 18-and-older requirement applies even where the age of majority in your location is lower.

The Service is not directed to, and may not be used by, anyone under 18. If we learn that an account belongs to a person under 18, we will delete the account and its associated data as described in our Privacy Policy. If you are accepting these Terms on behalf of a company or other organization, you represent that you have authority to bind it, and "you" refers to that organization.

The Service is operated from, and intended for users in, the United States.

3. Definitions

In these Terms:

"Account" means the account you create to access the Service.
"User Content" means anything you submit, post, or transmit through the Service, including event comments and any images you attach, reactions (attending, interested, or not interested), direct messages (text, images, and shared events), content you report or flag, your profile information (such as display name, username, bio, avatar, gender, interests, and home or default location), invites you create, information you submit to the waitlist, and beta feedback you submit.
"Third-Party Sources" means the publicly available event calendars, venue and organizer websites, and similar sources from which we aggregate event information.
"Event Data" means the event information we aggregate and display from Third-Party Sources; an individual event entry is an "Event Listing."
"Feedback" means suggestions, ideas, and other feedback you provide about the Service, including through the beta-feedback feature.
"Doogo Content" means the Service and everything in it that we or our licensors own or create, including the software, design, and interfaces, the "Doogo" and "Doogo Social" names and logos and our other trademarks, our recommendation outputs, and the event summaries, interest tags, and event imagery we generate to describe Event Listings.

Terms relating to how we collect, use, and share personal information are defined and governed by our Privacy Policy.

4. The Service and How It Works

Doogo helps you discover local events and form community in real life in DC, Maryland, and Virginia. We aggregate and display Event Listings gathered from publicly available Third-Party Sources, organize and personalize them, and offer social features such as comments, reactions, direct messages, profiles, a social graph, and invites.

You understand and agree that:

We do not create, organize, produce, host, manage, staff, fund, sponsor, schedule, price, sell tickets to, or control the events described in Event Listings, and we are not a party to any transaction between you and an event organizer, venue, or ticketing or registration provider.
Event Listings, and the people and organizations they describe, come from Third-Party Sources. We do not independently verify them.
We may automatically summarize, categorize, tag, rank, translate, and generate imagery for Event Listings to help you discover events. This automated processing is a convenience and is not verification, endorsement, or a guarantee of accuracy.
The Service hosts and transmits content provided by others, including User Content and Event Data. For that content, the Service operates as an interactive computer service that hosts and transmits it, and we do not adopt it as our own. Any moderation we choose to perform is voluntary and does not create a duty to monitor all content.
The Service is provided free of charge, and we may add, change, suspend, or discontinue any part of it at any time, as described in these Terms.

5. Invite-Only Access and Waitlist

Access to the Service is currently invite-only. To register, you must redeem a valid invite code. If you do not have an invite, you may join our waitlist by providing the information requested (such as your email and your general area or ZIP code). Joining the waitlist does not guarantee that you will receive an invite, access to the Service, or access within any particular time frame.

Invites are a limited, personal privilege, not a right or property. They have no cash value, may not be transferred for value, and may be revoked at any time by us or by the person who issued them. You agree not to sell, trade, auction, or barter invite codes; not to generate or distribute invite codes in bulk or by automated means; and not to harvest invite codes. You agree not to knowingly invite anyone who is under 18, who is banned from the Service, who is evading enforcement, or who intends to violate these Terms. We may cap, limit, suspend, or withdraw invites at any time, including unredeemed invites associated with an Account we suspend or terminate, and we may disqualify duplicate or fraudulent waitlist entries.

Information you submit through an invite or the waitlist is handled as described in our Privacy Policy, and the 18-and-older requirement in Section 2 applies to waitlist sign-ups.

6. Your Account

To use most features, you must create an Account with a valid email address and a password and provide your date of birth to confirm that you meet the 18-and-older requirement. You agree to provide accurate and current information and to keep it up to date.

You are responsible for keeping your password and Account credentials confidential and for all activity that occurs under your Account. Notify us promptly at [email protected] if you suspect any unauthorized use of your Account. You may not create an Account for anyone else without authority, share or transfer your Account, create an Account by automated means, or maintain multiple accounts to evade enforcement.

You agree not to impersonate any person or organization, including Doogo or its staff, or to use a display name, username, or avatar that falsely suggests an affiliation or that infringes another's rights. Your username forms part of your public profile, and we may reclaim, change, or remove a username that is infringing, impersonating, misleading, or unused, or that otherwise violates these Terms.

Certain optional conveniences — such as connecting your Google Calendar, or enabling biometric unlock on a supported device — are governed both by these Terms and by our Privacy Policy. Some account, security, and transactional messages are part of the Service and cannot be turned off while your Account exists, as described in Section 22.

7. License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service, including to download and use the App on a device you own or control, for your personal, non-commercial use. The App is licensed, not sold, and your use of the App is also subject to the applicable app-store terms in Section 30.

We reserve all rights not expressly granted to you. Any breach of these Terms, including the Acceptable Use rules in Acceptable Use and Prohibited Conduct, may result in suspension or termination of this license.

8. Your Content and the Rights You Grant Us

You retain ownership of your User Content. We do not claim ownership of it.

To operate the Service, we need permission to use your User Content. You therefore grant us a worldwide, non-exclusive, royalty-free, fully paid-up, and sublicensable (only to the service providers that host and deliver the Service on our behalf, such as our cloud hosting and storage providers) license to host, store, copy, reproduce, reformat (for example, to resize or transcode images, or generate thumbnails and link previews), publicly display, transmit, and distribute your User Content solely to operate, provide, secure, and improve the Service and as permitted by our Privacy Policy. This license covers the things the Service actually does — for example, serving images through temporary links, generating previews of links you share, distributing your comments and reactions within feeds, delivering your direct messages to the people you send them to, and keeping a copy of content that is reported so we can review it for safety.

This license ends when you delete your User Content or your Account, except to the extent: (a) we need to retain copies for backups, security, legal compliance, or to review or act on reports; (b) you have shared content with others who retain it (for example, a direct message remains available to its recipient); and (c) as described in our Privacy Policy, content you contributed publicly may remain on the Service but be attributed to a "Deleted user."

We do not sell your User Content, and we do not send your User Content, account data, direct messages, comments, profile information, or uploads to any third-party AI provider. As described in our Privacy Policy, third-party AI processes only public event content and our own system data — never your User Content.

9. Your Responsibility for Your Content

You are solely responsible for your User Content and for the consequences of posting it. You represent and warrant that: you own or have all rights necessary to your User Content and to grant the license in Section 8; your User Content does not infringe or violate any intellectual-property, privacy, publicity, or other rights; your User Content is not unlawful, defamatory, obscene, harassing, or otherwise in violation of these Terms; and you have the consent of any identifiable person shown in images you upload.

We do not endorse any User Content, and we have no obligation to store, back up, or retain your User Content. You are responsible for keeping your own copies. As described in Section 12, direct messages are stored on our systems, are not end-to-end encrypted, and may be reviewed if reported.

10. Acceptable Use and Prohibited Conduct

You agree not to use the Service, and not to submit User Content, to do any of the following. There is zero tolerance for objectionable content and abusive behavior. You agree not to:

violate any law, or engage in or promote illegal activity;
harass, bully, threaten, stalk, defame, or abuse anyone, or engage in hate speech;
post, share, or facilitate child sexual abuse material or any sexual content involving minors, or non-consensual intimate imagery (see Zero Tolerance for Illegal Content);
send spam or unsolicited promotions, or run scams, phishing, pyramid, or multi-level-marketing schemes;
impersonate any person or organization or misrepresent your identity or affiliation;
post other people's private or personal information without authorization;
upload malware or harmful code, attempt to gain unauthorized access to the Service or its systems, probe or test its security, or interfere with or disrupt the Service or its servers;
access or collect data from the Service by automated means (including scraping, crawling, or using bots), or harvest other users' data, profiles, or invite codes (note that while we aggregate publicly available Event Data, you may not collect data from our Service);
circumvent the invite system, rate limits, blocks, or any security or access controls;
sell, trade, or auction invite codes, or create false or duplicate waitlist entries;
misuse the reporting or flagging tools, including by submitting false or bad-faith reports;
misuse the location, link-preview, or messaging features;
reverse engineer, decompile, or disassemble the Service or App, or copy or create derivative works from it, except to the extent the law expressly permits;
use the Service to organize or promote unlawful events; or
evade a suspension or ban, including by creating a new Account.

This list is illustrative, not exhaustive. We may publish additional community guidelines, which will form part of these Terms.

11. Content Moderation and Enforcement

We have the right, but not the obligation, to monitor, review, screen, edit, refuse, remove, restrict, or disable access to any User Content at any time, with or without notice, in our sole discretion. We do not pre-screen most content, and the fact that we may moderate some content does not create any duty to monitor all content.

The Service provides tools to report or flag content and users and to block other users. When content is reported, we may retain a copy of it for safety review, as described in our Privacy Policy. Some features, such as link previews, work by our servers retrieving content from links that are shared.

Enforcement is at our discretion and need not be graduated. Depending on the circumstances, we may warn you, remove or restrict your User Content, limit your access to features (such as messaging, commenting, or inviting), suspend your Account, or permanently ban you. Serious violations — such as those described in Zero Tolerance for Illegal Content, threats, or other illegal conduct — may result in immediate termination, and a banned user may not create a new Account. Because the Service is free, no refund is or will be due upon any enforcement action.

You may report content or conduct, or contact us, at [email protected]. If you believe someone is in immediate danger, contact your local emergency services.

12. Direct Messaging

The Service may let you exchange direct messages with other users, including text, images, and shared events. You understand that direct messages are stored on our systems and are NOT end-to-end encrypted. We may access, review, retain, and disclose the content of direct messages to operate the Service, to keep it safe, to enforce these Terms, and to comply with law, and we retain copies of messages that are reported.

Images shared in messages may be served through temporary, time-limited links, and links you share may be retrieved by our servers to generate a preview. Deleting a message removes it from your own view, but it may remain visible to the recipient and may be retained for safety or legal purposes. You must comply with the Acceptable Use rules in Acceptable Use and Prohibited Conduct when messaging, and you should not share sensitive personal or financial information through messages. Direct messaging is provided as a convenience, and we are not responsible for messages exchanged between users.

13. Safety, Harassment, and Blocking

The Service is a social platform, and you may interact with other users and learn about events you choose to attend. As described in Acceptable Use and Prohibited Conduct, harassment, bullying, threats, stalking, hate speech, and abusive conduct are prohibited in comments, messages, profiles, and invites. We provide tools to block other users and to report unsafe behavior.

We provide these tools to help, but we cannot guarantee your safety, we are not responsible for the conduct of users toward one another online or offline, and we are not a party to disputes between users. You interact with other users, and attend events, at your own risk, as further described in Assumption of Risk and Release for In-Person Attendance. If you believe someone is in immediate danger, contact your local emergency services.

14. Zero Tolerance for Illegal Content

We maintain an absolute, zero-tolerance policy against child sexual abuse material, the sexual exploitation or sexualization of minors, and using the Service to facilitate any such activity, as well as against other clearly illegal content such as content that promotes terrorism or human trafficking, non-consensual intimate imagery, or the sale of illegal goods.

Where we become aware of such content, we will remove it, terminate the responsible Account, preserve relevant information, and report it to the National Center for Missing & Exploited Children (NCMEC) and/or law enforcement as required by law, and we may cooperate with investigations. You can report such content at [email protected] or through the in-app reporting tools. This Section controls over any conflicting statement about discretionary moderation elsewhere in these Terms.

15. Our Intellectual Property

The Service and all Doogo Content are owned by Doogo and our licensors and are protected by copyright, trademark, and other laws. This includes our software, user interfaces, designs, the "Doogo" and "Doogo Social" names and logos and our other trademarks, and our recommendation outputs and the event summaries, interest tags, and event imagery we generate.

Doogo Content does not include your User Content (which you own) or the underlying Event Data aggregated from Third-Party Sources (which is owned by the respective sources). Third-party names, logos, and marks that appear in the Service are used for identification and descriptive purposes only and remain the property of their owners. You may not use our trademarks without our prior written permission. We reserve all rights not expressly granted.

16. Feedback

The Service may let you submit Feedback, including through the beta-feedback feature, which may include attachments and diagnostic information about your device, as described in our Privacy Policy. You grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, and incorporate your Feedback for any purpose, without any obligation to compensate or credit you and without any confidentiality obligation. To the extent your Feedback includes User Content, personal information, or attachments, our use of that portion remains subject to Your Content and the Rights You Grant Us and our Privacy Policy (including the no-sale and no-external-AI commitments); the broad license above applies to the ideas, suggestions, and know-how in your Feedback. We are under no obligation to use or respond to Feedback. Please do not include any confidential or sensitive information you are not authorized to share.

17. Event Information and Third-Party Events

Event Listings come from Third-Party Sources, and automated collection and processing can introduce errors. Event details — including the date, time, venue or address, price, age or entry restrictions, capacity or availability, and whether an event is still happening — may be incomplete, out of date, inaccurate, mistranslated, miscategorized, mislocated, duplicated, cancelled, or unavailable, and any summaries, tags, or imagery we generate are illustrative only.

You must independently verify all event details directly with the organizer, venue, or official ticketing source before attending, paying, registering, or otherwise relying on a listing. You are responsible for any loss resulting from your reliance on Event Listings. Organizers and venues may change, reschedule, relocate, cancel, sell out, or remove events without notice to us, and we provide no refunds, credits, or make-goods; those are solely between you and the organizer or ticketing provider.

The appearance of any event, organizer, venue, brand, name, logo, or mark in the Service does not imply our affiliation with, sponsorship of, partnership with, or endorsement of it. Recommendations reflect relevance to your activity, not our endorsement or vetting of any event. To request a correction to a listing or to raise an organizer concern, contact [email protected].

18. Assumption of Risk and Release for In-Person Attendance

You understand that attending events involves inherent risks, including personal injury, illness (including communicable disease), property damage or loss, theft, assault or other crime, crowding, accidents, venue conditions, weather, the hazards of travel, and the conduct of organizers, staff, performers, and other attendees. You attend events entirely at your own risk.

To the maximum extent permitted by law, you expressly assume all risks of attending events you learn about through the Service, and you release, waive, and discharge Doogo and our officers, directors, employees, and agents from all claims, liabilities, injuries, damages, costs, and losses arising out of or relating to your attendance at, travel to or from, or participation in any event discovered through the Service, regardless of whether the Event Listing was accurate. We neither host nor control these events; we provide no security, supervision, medical, safety, or insurance services; and we are not a party to your relationship with any organizer or venue.

This release does not apply to, and you do not waive, claims arising from our own gross negligence or willful misconduct, or any liability that may not be waived or released under applicable law. This Section is intended to be read together with, and as part of the same allocation of risk as, Limitation of Liability.

19. Third-Party Services, Links, and Ticketing

The Service connects to and links to third parties, including Third-Party Sources and their listings and images; links to organizer, ticketing, and registration sites; mapping and directions services; location search and autocomplete services; calendar integration; the Apple App Store and Google Play; and push- notification services. These third parties have their own terms and privacy policies, which govern your use of their services.

We do not sell tickets, process payments, collect fees, or act as your agent or as a merchant. Any purchase, registration, RSVP, payment, refund, cancellation, delivery, or dispute that occurs on a third-party site is solely between you and that third party, under that party's terms, and we are not responsible for pricing, availability, fees, fulfillment, refunds, chargebacks, fraud, or the security or privacy practices of those sites.

Our servers may retrieve a link you share in a comment or message to generate a preview (such as a title, description, and image) reflecting third-party content that we do not control or endorse, and you must not share links to illegal, infringing, or malicious destinations. The Service and Event Data are provided only for general informational purposes related to local events and community in real life and are not professional advice of any kind (including legal, medical, financial, or safety advice). For more on how third parties handle your information, see our Privacy Policy.

20. Personalization and Recommendations

We use signals about how you use the Service (such as events you view, react to, or bookmark) to rank and recommend events. This personalization is a core function of the Service. Recommendations are provided "as is," and we do not guarantee their relevance or accuracy. We do not make decisions about you that produce legal or similarly significant effects through solely automated means. How we process data for personalization is described in our Privacy Policy.

21. Privacy

Our Privacy Policy explains how we collect, use, share, retain, and protect your information, and the choices and rights you have, including how to access, export, correct, or delete your information, manage communications, and control location and calendar integrations. By using the Service, you acknowledge our Privacy Policy. Requests relating to your personal information or to privacy rights under applicable state laws are handled as described in the Privacy Policy (through your Settings or by emailing [email protected]), not under these Terms. The Privacy Policy and these Terms are entered into with the same entity, Doogo Research, Inc.

22. Communications and Electronic Notices

You consent to receive these Terms, our Privacy Policy, and all account, security, transactional, legal, and change-related notices from us electronically — by email, within the Service, or by push notification — and you agree that your clicking "I agree," creating an Account, or continuing to use the Service is a valid electronic signature. You agree to keep a current, monitored email address on file; notices sent to that address are deemed received. To access and retain electronic communications you need a device and software that can access the Service and receive email and view standard document formats. Because the Service is provided electronically, you may withdraw this consent only by deleting your Account, at no charge.

Some messages — such as email verification, password resets, and security and account notices — are part of the Service and cannot be turned off while your Account exists. Other messages — such as recommendations, reminders, digests, and announcements — are sent by email and push notification according to the preferences you set in the Service (including by category and channel, digest frequency, and quiet hours). You can unsubscribe from marketing email using the link in those messages, and, as required by the U.S. CAN-SPAM Act, our marketing email includes our postal mailing address. Push notifications require a device token and can be turned off in your device settings; message and data rates from your carrier may apply.

We do not send SMS or text messages. If you provide a phone number, it is profile information only. Optional location features operate only with your permission and can be turned off in your device or browser settings. For details on the information involved in these communications and features, see our Privacy Policy. This consent is also relevant to how we give notice of changes under Changes to These Terms.

23. No Fees

The Service is free. We do not charge fees or offer subscriptions, memberships, in-app purchases, or paid features, and we do not show advertising; our data practices, including that we do not sell your personal information, are governed by our Privacy Policy. Because we do not charge for the Service and do not offer any automatically renewing or paid offering, automatic-renewal and continuous-service requirements do not apply. Any ticket purchase or registration happens entirely on a third-party site under that party's terms and pricing, as described in Third-Party Services, Links, and Ticketing. If we introduce paid features in the future, we will do so only with advance notice and under separate terms, and the current free Service will not be affected without notice.

24. Copyright and DMCA Policy

We respect intellectual-property rights and respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). If you believe content on the Service infringes your copyright, you may send a notice to our designated agent, and you may submit a counter-notice if your content was removed by mistake or misidentification. The full notice-and-takedown and counter-notice procedures, and our designated agent's contact information, are on our Copyright and DMCA Policy page; you can also reach the agent at [email protected] or by mail to Doogo Research, Inc., 2451 Crystal Dr, 6th Floor, Arlington, VA 22202, United States.

In appropriate circumstances and at our discretion, we will terminate the Accounts of users who repeatedly infringe. You must not post infringing content in comments, messages, profiles, or Feedback. As described in The Service and How It Works, Event Listings are aggregated from Third-Party Sources, and we claim no ownership of that event content.

25. Suspension and Termination

We may suspend or terminate your access to, or your Account on, the Service at any time, with or without notice, for any reason, including if you breach these Terms, if we suspect unlawful or harmful conduct, if you do not meet the eligibility requirements, if you abuse the invite or waitlist systems, or for operational or legal reasons. Because the Service is free, this is in our sole discretion, and no refund is due.

You may delete your Account at any time through your Settings, and you may request an export of your data, as described in our Privacy Policy. When your Account is terminated, your license to use the Service ends, your access stops, and — consistent with our Privacy Policy — we remove or anonymize your identifying information, though your public contributions may remain attributed to a "Deleted user," and certain records (such as security and audit logs, snapshots of reported content, and beta feedback) may be retained as described in the Privacy Policy. Any invites associated with a terminated Account may be revoked.

The following Sections survive termination: 8 (as to the limited license described there), 9, 14, 15, 16, 17, 18, 19, 22, 23, 24, 26, 27, 28, 29, 30, 31, and 36, along with any other provision that by its nature should survive.

26. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND THE APP ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Without limiting the foregoing, we make no warranty as to the accuracy, completeness, timeliness, or availability of Event Data (events may be inaccurate, changed, cancelled, or unavailable, and you must verify them with the source); as to the relevance of recommendations; as to any third-party sites, ticketing, mapping, calendar, or link-preview features; or that messages are private or secure (direct messages are not end-to-end encrypted). No method of transmission or storage is completely secure, and we cannot guarantee absolute security. This disclaimer extends to any damages arising from inaccurate or unavailable listings, your reliance on them, cancelled events, transactions with third parties, and your attendance at or travel to or from events. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

27. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOOGO AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This limitation applies, without limitation, to liability arising from: events that are inaccurate, cancelled, or unavailable; your reliance on Event Data or recommendations; your interactions or transactions with organizers, ticketing or registration providers, or other users (including meetups and other in-person interactions arising from the social or events features); third-party services and link previews; and your attendance at or travel to or from any event.

BECAUSE THE SERVICE IS PROVIDED TO YOU FREE OF CHARGE, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) ONE HUNDRED U.S. DOLLARS (US $100) OR (b) THE TOTAL AMOUNTS YOU PAID US, IF ANY, IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. You acknowledge that this allocation of risk is an essential basis of the bargain for a free service and that, without it, we would not provide the Service free of charge. This limitation is intended to be read together with Assumption of Risk and Release for In-Person Attendance. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you. Nothing in these Terms excludes or limits, and the foregoing cap and exclusions do not apply to, liability for our own gross negligence or willful misconduct, or any liability that may not be limited or excluded under applicable law.

28. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Doogo Research, Inc. and our officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and costs (including reasonable attorneys' fees) arising out of or relating to: your User Content; your use or misuse of the Service; your violation of these Terms or of any law; your infringement or violation of the rights of any third party (including intellectual-property, privacy, and publicity rights); your abuse of the invite or waitlist systems; and your interactions or disputes with event organizers, ticketing providers, or other users, including your attendance at events. We may assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defense. This indemnity does not apply to the extent a claim arises from our own gross negligence or willful misconduct, or to any liability that may not be waived under applicable law. This Section also runs for the benefit of Apple and Google as third-party beneficiaries where Section 30 applies.

29. Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT, TO HAVE A JURY TRIAL, AND TO PARTICIPATE IN A CLASS ACTION.

Governing law. These Terms, and any dispute between you and us, are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law rules, and by applicable U.S. federal law (including the Federal Arbitration Act).

Informal resolution first. Before starting an arbitration or other proceeding, you agree to first try to resolve the dispute informally by sending a written notice of dispute to [email protected] or to Doogo Research, Inc., 2451 Crystal Dr, 6th Floor, Arlington, VA 22202, describing the dispute and the relief you seek. You and we agree to negotiate in good faith for 60 days before beginning a formal proceeding.

Binding arbitration. If the dispute is not resolved, you and we agree that it will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as stated below. The arbitrator has exclusive authority to resolve disputes about the interpretation or enforceability of these Terms, except that a court decides whether the Class Action Waiver below is enforceable. Consistent with the AAA Consumer Arbitration Rules, we will pay the arbitration fees those rules require us to bear.

Class action and jury-trial waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding, and that the arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding. You and we waive any right to a jury trial.

Mass arbitration. If 25 or more arbitration demands raising similar claims are filed against us by or with the coordination or assistance of the same or coordinated counsel, you and we agree the demands will be administered in sequential batches of no more than 50 at a time — with filing and arbitrator fees allocated per batch and the remaining demands stayed — beginning with a limited number of bellwether arbitrations, unless the parties agree otherwise or the AAA's mass-arbitration procedures (where applicable) provide a different process.

Carve-outs. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to protect its intellectual-property or other proprietary rights.

30-day right to opt out of arbitration. You may opt out of this arbitration agreement (but not the rest of these Terms) by sending written notice to [email protected] within 30 days after you first accept these Terms, stating your name and that you opt out of arbitration. If you opt out, the "Venue" paragraph below applies to your disputes.

Venue. For any dispute not subject to arbitration (including if you opt out or the arbitration agreement is found not to apply), you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Virginia, and you and we waive any objection to that venue.

Time to bring a claim. To the extent permitted by law, any claim arising out of or relating to the Service or these Terms must be filed within one year after it arises, or it is permanently barred.

If any part of this Section (other than the Class Action Waiver) is found unenforceable, the rest of this Section will still apply; if the Class Action Waiver is found unenforceable as to a particular claim, that claim will proceed in court.

30. Apple App Store and Google Play Terms

This Section applies when you obtain or use the App through the Apple App Store or Google Play, and it supplements these Terms. To the extent it conflicts with the rest of these Terms regarding your relationship with the app store, this Section controls. The App is free (purchase price $0.00).

The agreement is with us, not the stores. These Terms are between you and Doogo only, not with Apple Inc. ("Apple") or Google LLC ("Google"). We, not Apple or Google, are solely responsible for the App and its content.
Scope of license. Your license to use the App is non-transferable and limited to use on an Apple-branded or Android device that you own or control, as permitted by the Apple Media Services Terms (including the Usage Rules) or the Google Play Terms of Service, as applicable.
Maintenance and support. We, not Apple or Google, are responsible for any maintenance and support for the App; you can reach us at [email protected]. Apple and Google have no obligation to furnish maintenance or support.
Warranty. To the maximum extent permitted by law, Apple has no warranty obligation for the App. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (which is $0.00); otherwise, to the extent any warranty exists and subject to the disclaimers and limitations in these Terms (including Sections 26 and 27), we (not Apple or Google) are responsible.
Product claims. We, not Apple or Google, are responsible for addressing any claims relating to the App, including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer-protection, privacy, or similar laws.
Intellectual-property claims. We, not Apple or Google, are responsible for investigating and resolving any third-party claim that the App infringes intellectual-property rights (see Copyright and DMCA Policy).
Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist-supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
Developer name and address. The App is provided by Doogo Research, Inc., 2451 Crystal Dr, 6th Floor, Arlington, VA 22202; for any questions, complaints, or claims, contact [email protected] or [email protected].
Third-party terms. You must comply with any applicable third-party terms when using the App (for example, ticketing, mapping, location, calendar, and wireless-carrier terms).
Third-party beneficiaries. Apple and its subsidiaries, and Google and its affiliates, are third-party beneficiaries of these Terms, and upon your acceptance, Apple and Google each have the right (and are deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary. The disclaimers, limitations of liability, and indemnities in these Terms run for their benefit accordingly.

Device permissions. The App may ask permission to use precise location while you are using it (for "near me" features), to send push notifications, and, on supported devices, to use biometric unlock (which is handled on your device). You can grant or revoke these permissions in your device settings. The dispute- resolution and governing-law terms in Dispute Resolution, Arbitration, and Class Action Waiver govern between you and us.

31. Export Controls and Sanctions

You represent and warrant that you are not located in, a resident or national of, or otherwise ordinarily resident in any country or region subject to comprehensive U.S. economic sanctions or embargo, and that you are not on any U.S. Government list of restricted or denied parties (such as the OFAC Specially Designated Nationals list, the Denied Persons List, or the Entity List). You agree not to use or export the Service in violation of U.S. export-control or sanctions laws. The Service is operated from, and intended for users in, the United States; if you access it from elsewhere, you do so on your own initiative and are responsible for complying with local law.

32. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated Terms with a new Effective date. For material changes, we will provide advance notice — for example, by a notice within the Service or by email — before they take effect, and, where we consider it appropriate, we may ask you to accept the updated Terms. For non-material changes, such as corrections, clarifications, or contact-detail updates, posting the updated Terms is sufficient. Changes apply going forward. If you do not agree to a material change, you must stop using the Service and may delete your Account before the change takes effect. Electronic notice is given as described in Communications and Electronic Notices, and any material change to the arbitration agreement in Section 29 will be handled consistently with the opt-out described there.

33. California Users

Under California Civil Code Section 1789.3, California users are entitled to the following notice: The Service is provided by Doogo Research, Inc., 2451 Crystal Dr, 6th Floor, Arlington, VA 22202. The Service is provided free of charge, so there are no fees to disclose. If you have a question or complaint regarding the Service, you may contact us at [email protected]. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

34. Accessibility

We want everyone to be able to use the Service, and we strive to improve its accessibility and to work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as an ongoing goal. This statement is a description of our efforts, not a warranty. If you have difficulty accessing any part of the Service, or need it in an alternative format, please contact us at [email protected] and we will try to help.

35. Beta and Early Access

The Service is offered on an invite-only, early-access basis, and some features (such as the beta-feedback feature) may be labeled or offered as beta or pre-release. Early-access and beta features are provided for evaluation, may contain errors, may not work as intended, and may be changed, suspended, or discontinued at any time without liability to you. This Section is in addition to Disclaimer of Warranties and Changes to These Terms.

36. General Provisions

Entire agreement. These Terms, together with our Privacy Policy, our Copyright and DMCA Policy, any community guidelines we post, and any applicable app-store terms, are the entire agreement between you and us about the Service and supersede any prior agreements on that subject.

Severability. If any provision of these Terms is held unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. (The arbitration and class-action provisions contain their own severability rule, which controls for that Section.)

Assignment. You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms, including in connection with a merger, acquisition, reorganization, or sale of assets, consistent with our Privacy Policy.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, utility or network failures, and disruptions of third-party services.

Notices. We may give you notice through the Service or by email to the address on your Account. You may give us notice at [email protected] or by mail to Doogo Research, Inc., 2451 Crystal Dr, 6th Floor, Arlington, VA 22202, United States.

Relationship of the parties. You and we are independent contractors. These Terms do not create any agency, partnership, joint venture, or employment relationship.

Third-party beneficiaries. There are no third-party beneficiaries of these Terms, except that Apple and Google are third-party beneficiaries as described in Apple App Store and Google Play Terms.

Interpretation. Headings are for convenience only. "Including" means "including without limitation." These Terms will not be construed against the drafter.

Survival. The provisions identified in Suspension and Termination, and any others that by their nature should survive, continue after these Terms end.

Contact. For general help, contact [email protected]. For questions about these Terms, contact [email protected].